Refund and Cancellation

Refund and Cancellation Policy

refund and cancellation

Effective Date: 2025

Cancellation

  • You may cancel your order before it ships by contacting us.

  • We’ll issue a full refund within 3 business days of confirming the cancellation.

Returns & Refunds

  • Returns accepted within 30 days of delivery.

  • Items must be unused, in original packaging, with proof of purchase. 

  • Refunds will go back to the original payment method once the return is received and approved—typically within 7 business days. 

Shipping Costs

  • Customers pay for return shipping unless the item is defective or mistakenly shipped. Shipping costs are non-refundable. 

Exceptions

  • Final-sale items, digital goods, gift cards, and perishable or health/personal care products are not eligible for returns or refunds. 

Defective or Incorrect Items

  • Report defects or errors within 7 days of delivery.

  • We will arrange replacement or full refund and cover return shipping. 

Changes to Policy

  • We may update this policy occasionally. The “Effective Date” will reflect the most recent version. 

    Zero Wears

Shopping Cart
zerowears logo

Zero Wears is a Nepal based clothing store offering trendy, affordable, and stylish apparel for everyday wear.

Checklist

Copyright © 2025 Zero Wears | Powered by Softtrixs

Scroll to Top